Service

LIGHT is food processing equipment manufacturer and supplier, coming with approx. a decade years of experience. Our primary products include food extruder, baking snack machinery, and auxiliary food equipment such as flour mixer, and food packing machine.

We are dedicated to provide service to buyers all over the world. We provide worldwide clients with complete food production solutions covering food processing equipment selection, production techniques, raw materials, and food packing solution, etc. Comprehensive consulting service makes the customers free from worries.

As a professional food and snack machinery manufacturer, LIGHT understands the importance of timely and effective customer service. We offer 24/7 pre-sale, in-sale, and after-sale service to ensure you have an excellent experience during the whole process.

Our pre-sale service includes detailed information and technical support to help you choose suitable equipment and machine for your production needs. Our engineers will work with you to confirm specific requirements and recommend the best solutions that suit your needs.

Service

During the sale process, our team will keep you updated on the production schedule and delivery, and provide you with a detailed installation and operation manual. We will also arrange the installation and commissioning of the equipment, and provide training for your staff.

Our after-sales service includes regular maintenance checks, spare parts supply, and technical support. Our professional team will provide you with the necessary technical support to help you solve problems that may arise during the production process, ensuring the stable and efficient operation of the production line.

Pre-sale Consultation Service
Pre-sale Consultation Service
  • Final Products Confirmation
  • Process Flow Confirmation
  • Capacity and Model Confirmation
  • Production Flow Chart
  • Workshop Layout Design
  • ODM and OEM Service
In-Sales Service
In-Sales Service
  • Production Status Follow Up
  • Machinery Testing Videos and Photos before Shipping
  • Container Loading Photos
After-sales service
After-sales service
  • Machinery Manual
  • Engineers’ Guide on Machinery Installation
  • Machinery Operator Training
  • Trial Running
  • Lifetime Troubleshooting Guide
  • Sustainable Spare Parts Supply
Our machinery design department and technology department are comprised of experienced engineers and food production equipment designers. LIGHT food processing machinery, animal food machinery, food extruders, etc. are used widely in the field of food processing, and we also provide customers with total food-production and processing solutions. We take pride in our ability to provide newer, better equipment to our customers to handle their ever changing needs.
Our Equipment
Are you planning on making something tasty and visually attractive?

We can provide solutions tailored to your specific needs.

Contact Us